You can close your BurmaMart shop and delete your seller account and personal data at any time, directly from the BurmaMart Merchant app.
In the BurmaMart Merchant app, go to Settings → Delete account and confirm.
If every order you've ever sold has already settled (delivered & paid out, rejected, or cancelled), your shop and account are deleted immediately. If you still have an order in progress or a payout pending, the app will tell you — finish or wait for those first, or email us below and we'll close your account manually once they clear.
Email support@burmamart.com from your registered shop email, or include your registered phone number, and we'll verify you and process the deletion — including settling or cancelling anything still pending where possible — within 30 days.
Buyer-written reviews of your shop and products remain visible, the same way a business's past reviews stay public after it closes elsewhere. We also retain anonymized order, commission and payout records for up to 5 years after deletion, to meet accounting, tax and fraud-prevention obligations in the markets we operate in. Once your account is deleted, none of these records are linked to your name, email, phone or ID documents, and cannot be used to identify you.
See also our Privacy Policy and Terms & Conditions, which cover both buyers and sellers.
